Terms of Service

MeteoTrack sp. z o.o.

TERMS OF USE

(CONSTITUTING AT THE SAME TIME THE TERMS OF SERVICE AND THE CONTENTS OF THE LICENSE AGREEMENT)

 

 

Please read these Terms of Use [hereinafter referred to as "Terms of Use" or "Terms of Service"] before using https://agro.getmeteotrack.com or any other website to which you are taken as a result of using the above-mentioned link, as well as any available application, product or service, user account that includes these Terms of Use [hereinafter referred to as "METEOTRACK Site"].

 

As a condition of accessing the METEOTRACK Site and any content, materials, applications, services contained therein, you accept and agree to be bound by all terms and conditions set forth in the Terms of Use. If you do not agree to the Terms of Use presented herein, please leave any METEOTRACK Site.

 

METEOTRACK [as defined below] informs Consumers within the meaning of the Polish Civil Code (i.e. individuals who make a purchase, to the extent not directly related to its commercial or professional activity) that it excludes its liability for compensation for actual damages (losses) as well as lost profits for cases of lack of truthfulness, accuracy, completeness and/or timeliness of the content transmitted, stored, made available or received, obtained or accessed through the METEOTRACK Site or METEOTRACK Product. The reason for the aforementioned is that the METEOTRACK Product is an innovative weather product and the weather information/forecasts provided/transmitted through it are not immune to errors, inaccuracies, inaccuracies, of which the Consumer should be aware and, in the absence of acceptance of the aforementioned, should leave the METEOTRACK Site and not interact with the METEOTRACK Products.

 

At the same time, the Terms of Use shall constitute the terms and conditions for the provision of electronic services within the meaning of the Act of July 18, 2002 on the provision of electronic services [Official Gazette of 2020, item 344].

 

TERMS OF USE

(CONSTITUTING AT THE SAME TIME THE TERMS AND CONDITIONS FOR THE PROVISION OF SERVICES AND THE CONTENT OF THE LICENSE AGREEMENT)

 

PRELIMINARY PROVISIONS

 

This website at https://agro.getmeteotrack.com (the "METEOTRACK Site") is owned and operated by METEOTRACK Sp. z o. o. with its registered office in Krakow, ul. Zduńska 18, lok. M1, Krakow, Poland e-mail: office@getmeteotrack.comwpisaną to the Register of Entrepreneurs under the number KRS: 0000808920, for which the registration files are kept by the District Court for Kraków Śródmieście in Kraków, XI Economic Department of the National Court Register, NIP: 6762572614, REGON: 384766394 [hereinafter: "Company" or "METEOTRACK"]. Wherever METEOTRACK Site is referred to, it shall also be understood to mean any and all sites, applications, APIs, digital products, services, websites, data, content, advertisements and other similar items (including but not limited to registration screens, contests, data entry and tracking, and other interfaces) owned or managed by METEOTRACK, except where the digital content in question has been regulated by METEOTRACK under other expressly stated terms.
Please be advised that by accessing, receiving, downloading, synchronizing, using or owning, or continuing to access, receive, download, synchronize, the METEOTRACK Site or any software, toolbars, user interfaces, applications, APIs and/or related media [hereinafter referred to as "Software" or "Services", "Applications"] for use on desktop computers, over the Internet, and/or via wireless or other mobile/portable devices ("Hardware"), printed, online or electronic materials related thereto ("Documentation") and/or any data, materials or content ("Data") (collectively, Software, Data and Documentation are referred to herein as the "Products"), by submitting the Order Form or by clicking the "I Agree" or "Continue" button (or similar button) after being prompted and completing the Order Form, you enter into an Agreement with METEOTRACK [as defined below] and hereby acknowledge and agree on behalf of yourself (if you accept these terms as an individual) and/or on behalf of the company or other entity you represent (if you accept these terms on behalf of the company or other entity) to the validity and applicability of these Terms of Use, METEOTRACK\'s Privacy Policy (which can be found at https: //agro. getmeteotrack.com/ , any applicable subscription terms, and you agree to be bound by them.
If you use the METEOTRACK Site or any Products on behalf of a company or other entity, you represent that you are authorized to agree to these Terms of Use and the License Agreement [as defined below] on behalf of such company or other entity, and references to "Licensee," "you," or "your" shall be construed to mean and refer to you and such company or other entity on whose behalf you have accepted these terms. The Site and Products are available only to persons 18 years of age or older. You represent that you are at least 18 years of age and are able to form binding legal obligations regarding the use of the Products and the Site and any images, videos or other materials you may provide to METEOTRACK.


METEOTRACK PAGES

The METEOTRACK Site, including, but not limited to, all text, graphics, logos, icons, images, data, charts, audio, video, computer programs, and other materials and information contained on or used to provide the METEOTRACK Site, are the property of the Company or its Suppliers (understood to include, but not be limited to: METEOTRACK service providers, advertisers, vendors, licensors, METEOTRACK data collection service providers, other METEOTRACK service providers and other third parties) and are protected by copyrights, trademarks, trade secrets, patents or other proprietary rights. METEOTRACK hereby grants to you - defined as a user, visitor to the METEOTRACK Site, including the use of METEOTRACK Products, singular or plural, who interacts with the METEOTRACK Sites and METEOTRACK Products [hereinafter "User"]: a limited, non-exclusive, non-transferable, revocable, personal license to use the METEOTRACK Site solely for personal or informational purposes. Unless expressly permitted and accepted by METEOTRACK in writing, you may not use, copy, distribute, modify or create derivative works of, disclose, display, transmit or publish or any portion of the METEOTRACK Site or Software for any purpose or in a "frame" or "mirror" of the METEOTRACK Site on any other server or wireless or Internet device. All rights not expressly granted herein are reserved to the METEOTRACK Site and/or its licensors, Suppliers.  


Notwithstanding anything to the contrary herein, METEOTRACK\'s trademarks and METEOTRACK\'s name may not be used by you in any manner whatsoever and, in particular, may not be used to identify the source of service to the public or customers without a specific license from METEOTRACK.


TRANSMISSION OF CONTENT AND WEATHER CONTENT

All information, data, text, software, music, sound, photos, graphics, video, messages, comments or any other material, whether posted or uploaded to the Company or to the METEOTRACK Sites, shall be collectively referred to as the User\'s "Content". The submitting User retains ownership of the User Content. Notwithstanding your ownership, you grant the Company a royalty-free, worldwide, perpetual, non-exclusive, transferable license to use, reproduce, modify, edit, publish, distribute, publicly display, sublicense, translate, create derivative works of such User Content through the METEOTRACK Sites or those related websites or applications hosted by the Company.  The Company has not and will not review, monitor or edit User Content for accuracy, timeliness, integrity or completeness. The Company, in its sole discretion, has the right (but not the obligation) to refuse or remove any User Content that it deems to be in violation of the Terms of Use or otherwise illegal. The Company, in its sole discretion, may retain User Content and may also disclose User Content if required to do so by law, court or governmental order, or to protect the rights, property or personal safety of site users and the public. You acknowledge and agree that you will not receive any compensation for the Content you submit and you submit such Content of your own free will.


LICENSE

 

METEOTRACK Product/Software constitutes an innovative weather product through which weather information/forecasts, information on meteorological phenomena are provided/reported.
The use of Meteotrack Products/Software, Meteotrack Application is subject to the conclusion of a license agreement between Meteotrack and the User [hereinafter referred to as "License Agreement", "License", "Agreement"]. 
The License specifies the terms and conditions under which METEOTRACK Sp. z o. o. with its registered office in Krakow, ul. Zduńska 18, premises M1, Krakow, Poland e-mail: office@getmeteotrack.comwpisana to the Register of Entrepreneurs under KRS number: 0000808920, for which the registration files are kept by the District Court for Kraków Śródmieście in Kraków, XI Economic Department of the National Court Register, NIP: 6762572614, REGON: 384766394 [hereinafter: "Company" or "METEOTRACK"] makes METOTRACK Products available to the User, according to the order form [hereinafter: "Order"].
By clicking on the "I Accept", "I Agree" or "Continue" button in the Order, the User enters into this Agreement with METEOTRACK and confirms and agrees on his/her own behalf (if he/she accepts these terms and conditions as an individual) and/or on behalf of the company or other entity he/she represents (if he/she accepts these terms and conditions on behalf of the company or other entity) to the validity and applicability of the Terms of Use, the License Agreement and METEOTRACK\'s Privacy Policy (which can be found at https://getmeteotrack.com/agro/warunki; https://getmeteotrack.com/agro/prywatnosc, any applicable subscription terms, and agrees to be bound by them.
The Order shows the Product for which you are to be licensed, the term under which the Product will be provided, the cost, fee or charge for the Product, and any other relevant terms and conditions, if not implied by this License or the Terms of Use. To activate the use of the Product, the User must place an Order (make an acceptance) and pay the fee associated with the Product from among the available payment methods.
The Product will be provided to the User by METEOTRACK during the period indicated in the Order. The license period for the Product, including any extensions of this period, will be referred to as the "Term." After the initial Term specified in the applicable Order or any renewal thereof, the Agreement will be renewed for successive Term periods equal to the initial term, unless either party (i.e., METEOTRACK or the User) provides the other party with a cancellation prior to the end of any initial or successive Term. 
In consideration of entering into the Agreement, METEOTRACK grants to User a non-exclusive, non-transferable, revocable, limited license to access and use the Product during the Term in accordance with the Agreement. Any such access or use of the Product shall be solely in accordance with the terms of this Agreement and the Terms of Use. Except for the license granted in the Agreement, you acknowledge that you do not acquire any other rights to the Product and that all rights to the Product remain with METEOTRACK and its licensors or Suppliers, defined to include but not be limited to: service providers to METEOTRACK, advertisers, vendors, data collection providers to METEOTRACK and other third parties [hereinafter collectively or each individually as a "Supplier"]. Unless expressly permitted and accepted by METEOTRACK in writing, any copying, use, distribution, modification, translation, creation of derivative works, publication in whole or in part, or other reproduction of the Product is prohibited. 
The User has no right with respect to the Product to:

license, sublicense, sell, resell, share, distribute or otherwise commercially exploit or make available to third parties the Product or web links to the Product;
modify or create derivative works based on the Product;
interfere with or disrupt the integrity or operation of the Product or the data contained therein;
attempt to gain unauthorized access to the Product or related systems or networks;
create multiple accounts or use automated tools to create multiple user accounts.
The Agreement may be terminated by either party (i.e. METEOTRACK or User) immediately and without further notice if the other party fails to perform any of its material obligations under this Agreement or the Terms of Use. The foregoing shall not apply if the User is in default with respect to payment for the use of the Product, which case shall be subject to special rules as set forth in the Terms of Use. Upon termination of the Contract by the User due to material breaches of the Contract on the part of METEOTRACK, the User shall be entitled to a refund of the payment made in proportion to the period of proper performance of the Contract. 
METEOTRACK may amend the terms of the Agreement. In the event of a change to the Agreement, we will provide the User with a notification available at https://agro.getmeteotrack.com, by email or when using the Product. In such case, unless expressly indicated by METEOTRACK, the current version of the Agreement or the Terms of Use shall apply to all Orders placed by the User on or after the date of publication of the new version. To the extent that the User renews a given billing period or subscription renewal for a given Product (or where such renewal occurs automatically), the User agrees to the terms of the Agreement or Terms of Use in the applicable new version. If the User does not agree to the aforementioned changes, the User shall be entitled to terminate the subscription to the Product prior to the renewal or extension period for the Product. 


USE OF METEOTRACK PRODUCT, TECHNICAL SUPPORT

METEOTRACK will provide the User with a user ID and password that will allow the User to access and use the Product. The User is solely responsible for the security and use of his/her own user ID and password, i.e. for using the user ID and password in a manner that prevents unauthorized access.

METEOTRACK does not guarantee that the Product selected by the User, including the Software, Data and/or Documentation will work with the User\'s hardware devices. For the purpose of determining the place with respect to taxes, jurisdiction or other matters, it is assumed that the place of receipt and transfer of the Software, Data and Documentation, Product is Poland. The trademark or copyright or copyrightable work contained in the downloaded or shared items is deemed to be the use or publication of the trademark or copyright in both the place where it is accessed in Poland at the host location and at User\'s location. 

This Agreement does not give the User any rights or claims to any enhancements or updates to the Product or any other licensed material referred to in the Agreement or applicable User Terms, although such items may be made available to the User, at METEOTRACK\'s discretion. 

The terms of the User\'s use of a particular Product are subject to the User\'s choice, as set forth in the Order.

METEOTRACK allows the User to use certain variants of the Product (paid and free), depending on the User\'s demand. The scope and functionality of the Product varies depending on the amount of the applicable Product fee and may consist of:

A. Enabling for the User to personalize certain functions of the Product, according to the demand;
B. Receiving reports regarding the information used by the User in connection with access to the Product;
C. Enabling personalized onboarding;
D. Obtaining priority support in case of problems in using the Product.

The detailed scope of functionalities, if any, and the amount of any charge for the use of the Product, as well as the renewal periods of the Subscription Term/use of the Product can be seen in the Order.


METEOTRACK provides support regarding the use of the Product on working days, understood as full working days from Monday to Friday from 9 am to 5 pm. 

METEOTRACK does not guarantee any timeframe for responding to reports regarding problems with the use of the Product, but the response to the report will be made no later than 14 days from the receipt of the report. In the case of the use of the Product variant, in which the priority support of the User applies, the response to the request will be made within 24 h from the receipt of the request (calculated from the end of the working day, on the working day when the Company received the request from the User).

METEOTRACK reserves the right to interrupt Users\' access to the METEOTRACK Site or Product, as well as the provision of any or all content or services provided through METEOTRACK or third-party providers, at any time and without notice, for technical, security, maintenance, power failure or other legitimate reasons. 

METEOTRACK indicates and determines that the timeliness and format in which meteorological phenomena data are presented within the METEOTRACK Products do not provide a complete solution with respect to problems related to the impact on the safety of persons, goods, products and/or facilities, whether in the short or long term.  The interpretation and application of the data, as well as any benchmarking and/or forecasting or similar activities performed by any User, are done solely at the User\'s risk and are not directly or indirectly suggested, endorsed or recommended by METEOTRACK and/or its Suppliers.


PAYMENT/SUBSCRIPTION

The User agrees to pay the fees established by METEOTRACK in connection with the paid Products/Services available through METEOTRACK. As a condition of using METEOTRACK Products/Services, you must pay all fees for Products and Services in a timely manner.

The Product will be delivered upon payment of the fee specified in the Order ("Product Fee", "Fee", "Payment"). METEOTRACK will issue an invoice/proof of purchase to the User for the payment of the Product after the payment has been credited. The Product Fee will be paid by the User to METEOTRACK through the currently available forms of payment, including but not limited to: 

a. Electronically through an available payment platform,
b. by credit or debit card.

You authorize METEOTRACK to use your credit card or debit card instructions or information, pursuant to the Order or otherwise, to accept payment for the Product Fee. You will pay the Product Fee in accordance with the terms of the Order. METEOTRACK will not be responsible for any costs associated with your payment of the Product Fee to METEOTRACK, including the costs of a third-party payment provider. 

The Product Fees will be calculated based on the available subscription package according to the Order and apply to the current version of the selected Product. 

Product fees and payment terms are subject to change upon notification to you by METEOTRACK. Purchased Products are non-refundable, regardless of their use or lack of use by the User. For monthly packages or Services based on one-time fees, no refunds are available. Once a credit or other card, User\'s bank account, or any other User account has been charged, User may not request withdrawal of the charge. If the User has a legitimate reason to request a refund for a debit made earlier, the User should contact METEOTRACK with a written request for a refund and resolve the issue directly with METEOTRACK. All costs and fees incurred by METEOTRACK due to refundable payments shall be borne by the User.

Subscription packages will be renewed for successive corresponding periods until proper notice of termination is received from the User, subject to any other terms and conditions under the respective subscription package.

In addition to any other rights granted to METEOTRACK, METEOTRACK reserves the right to suspend or terminate the License Agreement with immediate effect and to block User\'s access to the Product if User fails to pay any amount by the due date or if METEOTRACK is unable to use a credit card, debit card or authorization to accept payment of the Product Fee. 


WITHDRAWAL FROM THE CONTRACT

The subject matter of the Contract between METEOTRACK and the User, in connection with METEOTRACK Products, is digital content that is not stored on a tangible medium. The Buyer, by hereby purchasing the Products and thereby accepting the Terms of Use and the License, agrees to commence performance with respect to the Products related to the provision of digital content at the time of receiving from METEOTRACK access to such digital content (i.e. before the expiration of the withdrawal period). The above means that the right of withdrawal in respect of the Products does not apply, which the User acknowledges and accepts (in particular, this applies to the consumer\'s right to withdraw from a distance contract of sale concluded without giving any reason). In case of non-acceptance of the above, the User is requested not to use METEOTRACK Products and to leave the METEOTRACK Website.


TERMINATION OF COOPERATION

METEOTRACK may terminate the User\'s use of the METEOTRACK Site due to: 

1) violation of the Terms of Use or License; 
2) the User\'s misuse of METEOTRACK Site resources or attempt to gain unauthorized access to the METEOTRACK Site; or
3) requirements of law, regulation, court order or other specified institution. 

In the cases described above, METEOTRACK may terminate any User\'s access to the METEOTRACK Site without notice, and upon such termination, METEOTRACK may immediately block further access to the METEOTRACK Site. METEOTRACK shall not be liable to any User or other third party for the termination of such User\'s access to the METEOTRACK Site. In the event of termination, METEOTRACK reserves the right to remove or retain User Content at its sole discretion. In the event of termination as a result of the aforementioned violations on the part of the User, METEOTRACK shall be entitled to compensation in the amount of the remaining Term resulting from the User\'s respective subscription package, and the User shall not be entitled to receive any refund in proportion to the period from the termination of the Agreement to the end of the Term.

The User may terminate the use of the METEOTRACK Site by deregistering in accordance with the functionalities available on the METEOTRACK Site and permanently deleting the Product, including any copies of the Product, and certifying this fact to METEOTRACK. METEOTRACK indicates that for paid versions of the Product, the termination rules indicated in the License Agreement apply.

The User does not have the right to transfer his/her rights arising from the use of the METEOTRACK Site to third parties or entities without the express written consent of METEOTRACK.

Any notices placed by METEOTRACK on the METEOTRACK Site shall constitute notices addressed to the User.

Any notices, comments, notifications from the User regarding cooperation should be delivered by e-mail to: office@getmeteotrack.com or in writing to: 30-304 Krakow, Zduńska 18/M1 Street


PROVISION OF SERVICES BY ELECTRONIC MEANS

 

Through the METEOTRACK Website, the Company provides services to the User electronically. 
The basic service provided electronically to the User by the Company is to enable the User to place an order for the purchase of METEOTRACK Products and to enable the use of the Product.
Some of the METEOTRACK Services provided electronically to the User are free of charge (including, but not limited to, certain functionalities of the METEOTRACK Site/Product, user account registration). Paid, however, are Services/Products, subject to payment, of which the User is explicitly informed, according to the information available on the METEOTRACK Site.
METEOTRACK shall take measures to ensure the fully correct functioning of the METEOTRACK Site, as well as technical and organizational measures appropriate to the degree of security risk of the services provided. The User shall inform METEOTRACK of any malfunctions or interruptions in the operation of the METEOTRACK Sites or Products.
The use of the METEOTRACK Site by the User is possible provided that the User has access to the Internet, has an active e-mail address and that the User\'s ICT system meets the following minimum technical requirements:
use of a standard web browser such as Chrome, Firefox, Microsoft Edge, Safari or Opera (current versions);
including Javascript support in the browser;
enabling cookies and page data in your browser.
It is prohibited during the use of the METEOTRACK Sites to provide content of an unlawful nature, in particular by sending such content through forms available on the METEOTRACK Site.
Any complaints related to the operation of the METEOTRACK Site, the User may submit via e-mail to the e-mail address office@getmeteotrack.com. In the complaint, the Buyer should specify the type and date of the irregularity related to the functioning of the METEOTRACK Site. METEOTRACK will process all complaints within 14 days of receipt of the complaint and will inform the User of the resolution of the complaint at the e-mail address of the complainant. 


WARRANTY

METEOTRACK expressly disclaims all warranties with respect to the performance and functionality of METEOTRACK Products, whether express or implied, including, but not limited to, implied warranties of merchantability, warranties of fitness for a particular purpose, and non-infringement, including, but not limited to, no warranties or representations that weather information will occur or has occurred as presented on the METEOTRACK Site, Applications, including its graphics, reports, forecasts, summaries, and Products. METEOTRACK indicates that it will use its best efforts to make the Product available to the User during the Term and in accordance with its specified functionalities and description. In the event that the Product is in any way in need of improvement, METEOTRACK will take commercially reasonable steps to improve the Product, at its own discretion.

METEOTRACK disclaims, to the fullest extent permissible, any liability for damages to you or any other person or entity, whether parties or non-parties, for any inconsistencies, inaccuracies or omissions regarding weather or events predicted or depicted, reported, occurring or taking place. 

METEOTRACK does not guarantee the reliability, availability of the Product or the continuous operation of the Website, content or services, applications, so that use by Users is at their own risk, and METEOTRACK shall not be liable for any loss or damage (either actual or lost profits) arising under or in connection with the use or inability to use the METEOTRACK Website or METEOTRACK Product, or the interruption or unavailability of the METEOTRACK Website or METEOTRACK Product. 


LIABILITY FOR DAMAGES, WARRANTY 

METEOTRACK shall not be liable to the User in connection with the provision of its Products for any actual, direct, indirect, incidental, special, consequential, lost profits, business interruption or exemplary damages resulting from the use or inability to use the METEOTRACK Site or Products by the User or third parties. The above exclusion of liability for damages, does not apply to damages caused by METEOTRACK through intentional fault.  METEOTRACK\'s total liability arising out of or in any way related to the use of the Products or the METEOTRACK Site shall not exceed 25% of the fees paid by the User to METEOTRACK in accordance with these Terms of Use and any applicable subscription terms or Supplier terms. The above limitation does not apply to Consumers within the meaning of the Polish Civil Code (i.e. natural persons who make a purchase, to the extent not directly related to its economic or professional activity), whereby METEOTRACK informs Consumers that it excludes its liability for compensation for actual damage (losses) as well as lost profits for cases of lack of truthfulness, accuracy, completeness and/or timeliness of the content transmitted, stored, made available or received, obtained or accessed through the METEOTRACK Site or METEOTRACK Product. The reason for the aforementioned is that the provision/transmission of weather information/forecasts is not immune to errors, inaccuracies, inaccuracies, of which the Consumer should be aware and, in the absence of acceptance of the aforementioned, should leave the METEOTRACK Site and not interact with METEOTRACK Products. 

The warranty under Polish law for physical defects of METEOTRACK Products is excluded in its entirety, as are excluded to the fullest extent permissible rights that may arise under other applicable laws, including the Act of February 4, 1994 on Copyright and Related Rights. The above exclusion in the scope of physical defects, defects of METEOTRACK Products does not apply to Consumers within the meaning of the Polish Civil Code (natural persons who make a purchase, to the extent not directly related to its economic or professional activity), and METEOTRACK informs that its obligation is to deliver the Product without defects. 

The Internet services provided by METEOTRACK are dependent on open communication networks provided by third parties, and METEOTRACK shall not be liable for any lack of service caused by failure of the communication network, as well as disruption of the User\'s computer, phone, tablet or other similar device, as well as disruption of the operating system, including loss of any data.

The User is informed that the government concerned issues official warnings and recommendations, bulletins and other communications. The User shall be kept informed of the same. The user and other third parties are solely responsible for actions or lack thereof taken to protect life or property. 

METEOTRACK shall not be responsible for service interruptions, delays, errors, faults and any other problems that arise due to reasons beyond the control of METEOTRACK and/or due to intentional acts or fault of Users and/or due to Force Majeure. Force Majeure is understood to include all those events that are beyond the reasonable control of METEOTRACK, such as but not limited to (but not limited to) failures at third parties, operators or service companies, Suppliers, acts of authorities, lack of access to third party networks, acts or omissions of public authorities, arising from natural disasters, power outages, and attacks by hackers or other third parties on the security or integrity of the system on which METEOTRACK relies. In any event, regardless of their cause to the extent permitted by applicable law, METEOTRACK shall not be liable in any way for any direct or indirect damages, actual damages, consequential damages and/or loss of profits by persons using the METEOTRACK Site or the METEOTRACK Product. 

The Software, Data and Documentation are not fault-tolerant and are not designed, manufactured or intended for use or resale as control equipment in hazardous environments requiring fail-safe operation, such as operation of nuclear facilities, navigation or air communication systems, air traffic control, direct life support machines or weapons systems, or other similar environments where failure of the Software, Data or Documentation could directly lead to death, personal injury or serious physical or environmental damage (hereinafter "High Risk Activities"). Accordingly, METEOTRACK and its suppliers expressly disclaim any express or implied warranty of fitness for High Risk Activities. 


CONSUMER COMPLAINT

In the event of an error or malfunction in Product performance or functionality, the error or malfunction should be reported to METEOTRACK with an indication of the error or malfunction within 14 days of the occurrence of the event giving rise to the complaint in writing or electronically to: office@getmeteotrack.com or by mail to: 30-304 Krakow, Zduńska 18/M1 Street. The user has the right to request repair or removal of the error or defect. 

METEOTRACK reserves the right to refuse to repair the error or malfunction if, after verification of the request and the circumstances indicated therein, it determines that the error or malfunction is caused by - incompetent or incorrect use of the Product, missing data or incorrectly entered data, malfunction of the User\'s computer and equipment, server, local network, Internet connections, errors or incompatibility of the web browser, wrong configuration of the operating system and/or databases, or when the use of the Product has occurred in a manner inconsistent with its purpose and technical requirements of the Product, or when the malfunction of the Product is due to other reasons for which METEOTRACK is not responsible, including malfunction of other computer programs. Complaints will be processed within 14 days from the date of receipt of the notification. The User will be notified of METEOTRACK\'s decision in writing to the address specified in the letter containing the complaint or by e-mail.

With respect to the Products, METEOTRACK points out that, in the case of natural persons who make a purchase, to the extent not directly related to its economic or professional activity within the meaning of the Polish Civil Code [hereinafter also as "Consumer" or "Individual User"], these Terms and Conditions do not limit any rights of Consumers to the protections that the User may be entitled to under the mandatory laws of their country of residence. Where some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages, some of the above limitations may not apply to you, provided that it is expressly provided by generally applicable law and the exclusion of such warranties is not permitted by law.

If the User is a Consumer, information about out-of-court ways of handling complaints and pursuing claims, as well as rules of access to these procedures, are available at the offices and on the websites of district (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of Commercial Inspection and at the following web addresses of the Office of Competition and Consumer Protection:

- http://www.uokik.gov.pl/spory_konsumenckie.php
- http://www.uokik.gov.pl/wazne_adresy.php


RELEASE FROM LIABILITY

You hereby indemnify and agree to hold METEOTRACK and its parents, subsidiaries, affiliates and Suppliers (including their respective licensors, suppliers, assignees, subsidiaries, affiliates and the respective officers, directors, employees, shareholders, agents and representatives of each) harmless from any and all claims, claims, demands, and damages and expenses arising therefrom, including court costs and reasonable attorneys\' fees, arising out of or in connection with any breach of the Agreement or applicable Terms of Use or any act or omission by you related to your use or possession of access to the Product.


PRIVACY

The processing of personal data in connection with the use of the METEOTRACK Sites is governed by the Privacy Policy, which can be found at: https://getmeteotrack.com/agro/prywatnosc By using the METEOTRACK Sites or any Products, Services, you acknowledge and accept the Privacy Policy. The Privacy Policy is subject to change, so please check back regularly for updates to our Privacy Policy. 

With all guarantees of data security, Meteotrack may transfer the collected personal data and other User data - to other entities cooperating on the basis of concluded contracts of entrustment of data processing, including IT (hosting), technical and maintenance service providers and entities providing consulting services. The data may also be made available to other entities (courts, Police) based on applicable laws.


CONTENT TRANSFER RULES

Please abide by the following rules when submitting, posting or sharing User Content on the Meteotrack Site: 

1) you shall not upload to, distribute through, or otherwise publish any User Content on the Meteotrack Site that is unlawful, defamatory, libelous, obscene, pornographic, in violation of privacy or publicity rights, offensive, that would constitute or encourage the commission of a crime, or that would otherwise give rise to liability or violate any law; 
2) you will not use the Meteotrack Site to post User Content that promotes racism, hatred or physical harm of any kind against any group or person, or that would be harmful to minors or that harasses or advocates harassment of another person; 
3) you will only use this Meteotrack Site in a manner consistent with all laws and regulations and in accordance with the Terms of Use; 
4) you will not impersonate any person or entity, misrepresent your affiliation with another person, entity or association, use false IP addresses or headers, or otherwise conceal your identity from METEOTRACK; 
5) you will only provide User Content for which you have copyright or other specific permission to distribute; and 
6) you shall not infringe, plagiarize or violate the rights of any third party, including copyrights, trademarks, trade secrets, privacy, publicity or proprietary rights.  The Company assumes no responsibility for any User Content.

User Content is considered non-confidential and the Company has no obligation to maintain the confidentiality of any information, in any form, contained in such Content, except in accordance with METEOTRACK\'s privacy policy available at https://getmeteotrack.com/agro/prywatnosc.

METEOTRACK does not verify, endorse or otherwise vouch for User Content. User Content submitted to METEOTRACK does not represent the views of METEOTRACK or any person associated with METEOTRACK, and METEOTRACK does not control such User Content. Under no circumstances shall you represent or imply, directly or indirectly, METEOTRACK\'s endorsement of your content.  METEOTRACK does not vouch for the accuracy or reliability of any User Content, and METEOTRACK assumes no responsibility for any action you may take as a result of reading User Content on the METEOTRACK Site. METEOTRACK also reserves the right, in its sole discretion, to reject or remove any Content for any reason.


TRANSFERS TO OTHER SITES

The METEOTRACK Site may contain links to other websites. METEOTRACK does not exercise any control over such other websites and is not responsible for the availability, content, advertising, products or other materials on such websites. Access to and use of such linked websites, including the information, materials, products and services contained therein, is solely at the User\'s own risk. 


MISCELLANEOUS PROVISIONS

 

The terms and conditions and all relations between the User and METEOTRACK in connection with the use of the Product and the conclusion of the Contract shall be governed by the laws of Poland (the Republic of Poland), and each party (including the User) submits to the personal and exclusive jurisdiction of the common courts located in Poland, according to the location of the Company\'s registered office, and by this paragraph the parties (METEOTRACK and the User) supersede any conflicting/conflicting choice of law rules.  The parties expressly stipulate that the United Nations Convention on Contracts for the International Sale of Goods of April 11, 1980 shall not apply to the relationship between the User and METEOTRACK. These Terms and Conditions do not limit any consumer rights of protection that the User may be entitled to under the mandatory laws of the User\'s country of residence, provided that they may not be absolutely modified by contract.
This Agreement, and the Terms of Use, constitute the entire agreement of the parties with respect to the subject matter hereof, and any prior agreements, promises, negotiations or representations, oral or written, not expressly set forth in this Agreement or the Terms of Use shall have no force or effect.
Neither this Agreement nor any other applicable Terms of Use, nor any of your rights or obligations under or pursuant to this Agreement, may be assigned or transferred by you to any other person or entity without the prior express written consent of METEOTRACK.
If any provision of the Agreement is deemed invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions of the Agreement shall not be affected. In lieu of the unenforceable or invalid provision, the parties will replace or add as part of this Agreement or the applicable Terms of Use a provision that is as similar as possible in terms of economic and business objectives to that intended by the unenforceable provision.
Nothing herein shall be deemed to create an agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship of any kind between METEOTRACK and any User.
Any waiver under this Agreement must be in writing, and the failure of the other party at any time to demand performance of any obligation under this Agreement or the Terms of Use will not affect the right to later demand performance.
To the extent that these Terms of Use may be translated into a language other than Polish and there is a conflict of terms between Polish and another language, the Polish version will prevail. 
These Terms of Use and Privacy Policy, together with the License Agreement, subscription terms, Supplier terms and/or any other agreements, constitute the entire terms and conditions governing the use of the METEOTRACK Site and any Products available through the METEOTRACK Site, and supersede any prior proposals, representations or agreements between the parties. 
If there has been a separate written agreement with METEOTRACK, and these Terms of Use are attached to such agreement, in the event of a conflict between the terms set forth in these Terms of Use and the terms set forth in the written separate agreement, the terms set forth in the written separate agreement will prevail. 
Any questions regarding the terms and conditions of use of the METEOTRACK Site or in connection with the Agreement may be directed in writing to METEOTRACK at postal address:30-304 Krakow, 18/M1 Zduńska Street or email: office@getmeteotrack.com.

Date of last modification: April 10, 2026. 

Subsidy Calculator

  1. The Subsidy Calculator is a free estimation tool — results do not constitute legal advice or guarantee the amount of subsidies.
  2. Using the Calculator requires uploading a GML file with farm plot data. The GML file is parsed in the user's browser (client-side) to populate the calculator.
  3. From the GML file, we process: plot identifiers (LPIS numbers), plot area (in hectares), declared crops, and plot geometry. We do not process personal identification data (name, surname, PESEL, home address).
  4. GML data may be used in anonymized form to improve MeteoTrack services, including training analytical models (Art. 6(1)(f) GDPR — legitimate interest).
  5. Providing a phone number in the Calculator is voluntary and constitutes a separate consent (Art. 6(1)(a) GDPR) for phone contact to provide recommendations and MeteoTrack offers. Consent may be withdrawn at any time.
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